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Returns & Exchanges Policy

We want you to be completely satisfied with your purchase. As such we will gladly accept returns (or exchanges) within 14 days of purchase. Please note that merchandise may be returned provided it is unworn and un-altered with all original tags and packaging in place. A refund to the original payment tender will be processed, however if you do not have the original payment tender or your original receipt, we’ll be able to offer you a credit note towards your next purchase. Please note that we are unable to adjust prices on previously purchased items.

Due to the customization required, we are unable to accept returns or exchanges on items requiring alteration at time of purchase. Examples include but are not limited to, made to measure suits, ready to wear suits that are adjusted for fit, custom fit belts etc.  For sanitary reasons, we are also unable to accept returns and exchanges for underwear.

If your visit to our store leaves you unsatisfied in anyway, please let us know by sending an email to: cs@jermynstreet.ca

Thank you and go impress the universe with your recent purchase.

Jermyn Street 1664 Team

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